I forgot to deactivate Studio 2019 before uninstalling it and I have reached the 3 attempts. How can I deactivate it now?

I forgot to deactivate Studio 2019 before uninstalling it and I have reached the 3 attempts. How can I deactivate it now?

You can reset your own license by using the Self Service option in your RWS account for Trados Studio 2015, 2017, 2019 and 2021.
Use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions.
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
You can reset your own license by using the Self Service option in your RWS account for Trados Studio 2015, 2017, 2019 and 2021.
Use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions.
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks, but the deactivation does not take place because it says that I have reached my three attempts in the lapse of 12 months.