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I forgot to deactivate Studio 2019 before uninstalling it and I have reached the 3 attempts. How can I deactivate it now?
RWS Community
I forgot to deactivate Studio 2019 before uninstalling it and I have reached the 3 attempts. How can I deactivate it now?
Guillermina Songini ok - a quick tip is NOT to verify my response if it's incorrect as that could prevent me from seeing it again in the middle of a busy day. Sunday nights are not too busy :-) We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00727707 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Guillermina Songini ok - a quick tip is NOT to verify my response if it's incorrect as that could prevent me from seeing it again in the middle of a busy day. Sunday nights are not too busy :-) We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00727707 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you very much, Paul. I hope it does not take too long.
