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I keep receiving the error message "Referência de objeto não definida para uma instância de um objeto" when trying to use the TM

Daniela Madureira

Hello,

I use Trados Studio 2022 and I noticed that, even if the TMs are enabled in Project Settings, in Editor (TM results section) they are not showing up. It just says "none".

When I try to click on Concorcance Search, I get the error message "Referência de objeto não definida para uma instância de um objeto".

This happens with projects I have just created and with projects I received from clients.

I have the latest update (downloaded and installed yesterday), but the problem continues. Tried to search for guidance in the Community, but haven't found any.

I have just returned from a 20-day vacation period and returning now, issue wasn't happening before.

Any urgent help, please? I have projects that must be delivered today.

Trados Studio error message stating 'Object reference not set to an instance of an object' during a Concordance Search with no open translation.

Generated Image Alt-Text
[edited by: Trados AI at 2:23 PM (GMT 0) on 4 Mar 2024]
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  • 0

    ,

    Could you please post the full stack after clicking the floppy disk icon on your scren-shot?
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  • 0 in reply to Jesús Prieto

    Hi Jesús,

    I had already clicked on OK by the time I received your reply.

    I closed Trados and reopened it to see if I got the same message, but it is not showing up now when I click on Concordance Search.

    However, the TMs are still not opening, even though they are enabled and ticked for update on Project Settings. One of the TMs is from server (which is connected) and the other from file.

    Trados Studio screenshot showing Concordance Search and Term Recognition windows with messages 'No open translation memory' and 'No open termbase' respectively.
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    Generated Image Alt-Text
    [edited by: Trados AI at 2:23 PM (GMT 0) on 4 Mar 2024]
  • 0 in reply to Jesús Prieto

    Fullscreen 3377.sdlerror-2023109-11h14m35s.sdlerror.sdlerror.xml Download 
    <SDLErrorDetails time="09/10/2023 11:14:47">
  <ErrorMessage>Referência de objeto não definida para uma instância de um objeto.</ErrorMessage>
  <Exception>
    <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Sdl.DesktopEditor.Control</Source>
    <HResult>-2147467261</HResult>
    <StackTrace><![CDATA[   em SideBySideEditor.ShowEditControls()
   em SideBySideEditor.OnLoad(EventArgs e)
   em Sdl.TranslationStudio.Common.TranslationMemory.SideBySideEditorWithLoadEvent.OnLoad(EventArgs e)
   em System.Windows.Forms.UserControl.OnCreateControl()
   em System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   em System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   em System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   em System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   em System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   em System.Windows.Forms.Control.CreateControl()
   em System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
   em System.Windows.Forms.ScrollableControl.OnVisibleChanged(EventArgs e)
   em System.Windows.Forms.Control.OnParentVisibleChanged(EventArgs e)
   em System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
   em System.Windows.Forms.ScrollableControl.OnVisibleChanged(EventArgs e)
   em System.Windows.Forms.Control.OnParentVisibleChanged(EventArgs e)
   em System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
   em System.Windows.Forms.ScrollableControl.OnVisibleChanged(EventArgs e)
   em Infragistics.Win.ManagedContainerControlBase.OnVisibleChanged(EventArgs e)
   em System.Windows.Forms.Control.SetVisibleCore(Boolean value)
   em Infragistics.Win.UltraWinDock.DockControlBase.SetVisibleCore(Boolean value)
   em System.Windows.Forms.Control.set_Visible(Boolean value)
   em Infragistics.Win.UltraWinDock.DockableWindowPlaceholderUIElement.PositionChildElements()
   em Infragistics.Win.UIElement.VerifyChildElements(ControlUIElementBase controlElement, Boolean recursive)
   em Infragistics.Win.UIElement.VerifyChildElements(ControlUIElementBase controlElement, Boolean recursive)
   em Infragistics.Win.UIElement.VerifyChildElements(Boolean recursive)
   em Infragistics.Win.UltraWinDock.PaneControlAreaUIElement.PositionTabPanes(Rectangle workRect, DockableGroupPane group, UIElementsCollection oldElements)
   em Infragistics.Win.UltraWinDock.PaneControlAreaUIElement.PositionChildPanes(Rectangle workRect, DockableGroupPane group, UIElementsCollection oldElements)
   em Infragistics.Win.UltraWinDock.PaneControlAreaUIElement.PositionChildElements()
   em Infragistics.Win.UIElement.VerifyChildElements(ControlUIElementBase controlElement, Boolean recursive)
   em Infragistics.Win.UIElement.VerifyChildElements(ControlUIElementBase controlElement, Boolean recursive)
   em Infragistics.Win.UIElement.VerifyChildElements(ControlUIElementBase controlElement, Boolean recursive)
   em Infragistics.Win.UIElement.VerifyChildElements(ControlUIElementBase controlElement, Boolean recursive)
   em Infragistics.Win.UIElement.VerifyChildElements(ControlUIElementBase controlElement, Boolean recursive)
   em Infragistics.Win.UltraWinDock.WindowDockingAreaUIElement.VerifyChildElements(ControlUIElementBase controlElement, Boolean recursive)
   em Infragistics.Win.UIElement.DrawHelper(Graphics graphics, Rectangle invalidRectangle, Boolean doubleBuffer, AlphaBlendMode alphaBlendMode, Boolean clipText, Boolean forceDrawAsFocused, Boolean preventAlphaBlendGraphics, Nullable`1 zoomFactor)
   em Infragistics.Win.ControlUIElementBase.Draw(Graphics graphics, Rectangle invalidRectangle, Boolean doubleBuffer, AlphaBlendMode alphaBlendMode, Size elementSize, Boolean preventAlphaBlendGraphics)
   em Infragistics.Win.ControlUIElementBase.Draw(Graphics graphics, Rectangle invalidRectangle, Boolean doubleBuffer, AlphaBlendMode alphaBlendMode)
   em Infragistics.Win.ManagedContainerControlBase.OnPaint(PaintEventArgs pe)
   em Infragistics.Win.UltraWinDock.WindowDockingArea.OnPaint(PaintEventArgs pe)
   em System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer)
   em System.Windows.Forms.Control.WmPaint(Message& m)
   em System.Windows.Forms.Control.WndProc(Message& m)
   em System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   em System.Windows.Forms.ContainerControl.WndProc(Message& m)
   em System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   em System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   em System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.1.8.17828</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 11 Home Single Language</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1046</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>LAPTOPDANI\Samsung</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>LAPTOPDANI</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>20883824 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
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  • 0 in reply to Daniela Madureira

     

    Thanks for the full stack. could you please answer my questions above as well?
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  • 0 in reply to Jesús Prieto

    I did:

    No, the folder is not synced by OneDrive.

    I updated from 2019, I think. It was a long time ago (the update I mentioned that I did yesterday was just a regular one, not a version upgrade), and everything was fine until yesterday.
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  • 0 in reply to Daniela Madureira

     

    Daniela Madureira said:
    I updated from 2019, I think. It was a long time ago (the update I mentioned that I did yesterday was just a regular one, not a version upgrade), and everything was fine until yesterday.

    ok so you updated from 2022.

    Could you please check if tere are any updates on your Windows 11 and implement them? I’ve seen some errors just solved because there was a pending Windows update. Let me know if it works…
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  • 0 in reply to Jesús Prieto

    There is one now, which I am downloading.
    However, as I mentioned, this problem has been going on since yesterday, when there were no Windows updates, so I don't think this is the reason.
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  • 0 in reply to Daniela Madureira

    Hi , I installed the Windows update and rebooted my computer. The issue continues.
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  • 0 in reply to Daniela Madureira

    ,

    Are you able to see the file-based TM in your Windows Explorer an dthe path is the one in your Project Settings?
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  • 0 in reply to Jesús Prieto

    Yes, the file is in my Windows Explorer, and I selected it from the "File-based TM" option on Project Settings.
    The server-based TM is not displayed either, even though I am connected to its server.
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  • 0 in reply to Daniela Madureira

     

    Have you tried double-clicking on the file-based TM to open it TM on Studio. Just confirming it’s not empty…
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