Hello, I have posted a similar question before, but I can't find it anywhere. I think it has failed to post, but if it didn't please excuse my posting it again.
I have an issue where my old Trados Studio 2014 suddenly started complaining it can't retrieve my license information. This came after I swapped my RAM sticks for better ones and after making a backup clone of my system drive (those are the only two things that come in mind, how I could have triggered this).
The Product activation dialog with the failed license retrieval message offers to deactivate my license, so I did. Online deactivation failed, so I was offered to deactivate offline, via code. I put in the code, clicked deactivate, and got another popup saying that this time I can't deactivate because of "Service missing or version not current", "(Support reference: ServiceVersionNotCurrent -65)
I'munable to run Trados Studio.
I'm really in a pickle here. I rely on Trados for half of my income, please help. Thank you.
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[edited by: RWS Community AI at 11:58 AM (GMT 1) on 22 Jul 2024]
[locked by: Lydia Simplicio at 3:31 PM (GMT 1) on 14 Aug 2024]
