• State Suggested Answer
  • Replies 6 replies
  • Answers 1 answer
  • Subscribers 302 subscribers
  • Views 742 views
  • Users 0 members are here
Options
Related

Trados 2024 not opening - Error Message "Trados Studio has not finished removing the last uninstalled plug-in. Restart Trados Studio after closing all active instances"

Mirco Fleßner

Dear all,

 

I have purchased Trados Studio 2024 Freelance and installed it this morning.

Now, when I try to open the application, I keep receiving the error message "Trados Studio has not finished removing the last uninstalled plug-in. Restart Trados Studio after closing all active instances."

What I have done so far:

- I followed the instruction from the error message.

- I followed the instructions from this Support Gateway Article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039323

- Including any computer restarts required, I uninstalled all Trados Studio installations (2024 and previous versions) including any MultiTerm installations and tried to only install 2024.

 

None of these actions helped, the message kept appearing and I cannot open Trados Studio 2024.

I have then uninstalled Trados Studio 2024 and tried to reinstall 2022, which now brings up the same error message and cannot be opened anymore as well. I also reinstalled Studio 2021, and that one doesn’t even bring up any message but just won’t open.

 

Thus, I cannot work with any Studio version at all now.

Any help how to solve this issue would be very appreciated. Thank you.

Error dialog box in Trados Studio with a red cross icon, titled 'Plug-in-Deinstallation nicht abgeschlossen'. Message instructs to restart Trados Studio after closing all active instances. An 'OK' button is present.

Generated Image Alt-Text
[edited by: RWS Community AI at 12:05 PM (GMT 1) on 26 Aug 2024]
emoji
Rate translation
×
Suggest better translation
×
Parents
  • 0

    Hello, 

    I now have the same problem and the same error message, "Trados Studio has not finished removing the last uninstalled plug-in. Restart Trados Studio after closing all active instances.".

    I use Trados Studio 2024, latest version as far as I can tell.

    I have already removed the folders that are in AppData\Roaming (Trados\Trados Studio\Studio18 and Trados\Trados Studio\18) as well as the ones in C:\Program Files (x86)\Trados

    I have tried repairing, uninstalling, reinstalling, including MultiTerm, including the proper computer reboots in-between.

    I have tried using Trados FreshStart to do a full fresh start.

    None of the above has worked for solving my problem. Could you please share the solution to this issue? Thanks!
    emoji
Reply
  • 0

    Hello, 

    I now have the same problem and the same error message, "Trados Studio has not finished removing the last uninstalled plug-in. Restart Trados Studio after closing all active instances.".

    I use Trados Studio 2024, latest version as far as I can tell.

    I have already removed the folders that are in AppData\Roaming (Trados\Trados Studio\Studio18 and Trados\Trados Studio\18) as well as the ones in C:\Program Files (x86)\Trados

    I have tried repairing, uninstalling, reinstalling, including MultiTerm, including the proper computer reboots in-between.

    I have tried using Trados FreshStart to do a full fresh start.

    None of the above has worked for solving my problem. Could you please share the solution to this issue? Thanks!
    emoji
Children