Hi Michael Davies 

Did you rename the Plugins folder in all locations? For Trados Studio 2024
C:\ProgramData\Trados\Trados Studio\18
C:\Users\[UserName]\AppData\Local\Trados\Trados Studio\18
C:\Users\[UserName]\AppData\Roaming\Trados\Trados Studio\18

Was Trados closed when you did this?

Kind regards,

My responses to your questions:

- Did you rename the Plugins folder in all locations? For Trados Studio 2024 

  C:\ProgramData\Trados\Trados Studio\18
  [MJD] There is no folder ’18’ in ’ this folder - only: ’17’, ’Studio 17’ and ’Studio 18’

   C:\Users\[UserName]\AppData\Local\Trados\Trados Studio\18

   [MJD] Plugins was renamed to Plugins_0 – now there is a new Plugins folder named ‘Plugins’(empty apart from 2 subfolders ‘Packages’ and ‘Unpacked’, both of which are empty)

  C:\Users\[UserName]\AppData\Roaming\Trados\Trados Studio\18

  [MJD] Plugins was renamed to Plugins_old – now there is a new Plugins folder named ‘Plugins’ (empty apart from 2 subfolders ‘Packages’ and ‘Unpacked’, both of which are empty)

 Was Trados closed when you did this? [MJD]Yes, as I already mentioned, I closed Studio 2024 (all instances) using Task Manager

Kind regards,

Michael Davies 

Perhaps make sure that you have no running processes in your Task Manager that relate to Trados Studio.  If you do then kill them and restart Studio.

If that fails... and I know this is an old cliché... can you restart your computer and try again.  That will for sure reset anything that Windows is hanging onto.

Michael Davies 

Perhaps make sure that you have no running processes in your Task Manager that relate to Trados Studio.  If you do then kill them and restart Studio.

If that fails... and I know this is an old cliché... can you restart your computer and try again.  That will for sure reset anything that Windows is hanging onto.

I have now done the following:

- made sure that there were no running processes in Task Manager related to Trados Studio

- repeated the renaming of the folders

- restarted my computer

RESULT:  exactly the same as before

I then did the following:

- uninstalled Trados Studio 2024

- fetched the installation file again

- installed T/S 2024

started T/S 2024

RESULT: exactly the same as before

... What now? Just forget about T/S 2024 and wait until there is a new version of the installation file where the apparent error has been corrected or ... ?