License deactivation/reactivation

Hello,

Where can I get that Installation ID? When I click deactivate offline - get an offline deactivation certificate, it requires an installation ID but I have no idea where to get it?

I just need to deactivate on one computer to activate on another.

Not possible to do online - pls see the pic.Screenshot of SDL Trados Studio 2019 Product Activation window showing an error message 'Deactivation failed. Could not connect to the activation server. Check the activation server address in the provider settings.' with an error code (403) Forbidden.

Thank you very much for getting back to me!

Best regards

Lubomir



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[edited by: RWS Community AI at 12:17 AM (GMT 0) on 27 Feb 2025]
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