HiEunsuk Park thank you for the post! In case your computer crashed, or you can no longer access Trados from your old computer, please reset your license from your RWS account – Products&Plans - Licenses&Subscriptions as indicated in the article below: Reset single user license article

Please note the process can take around 30 minutes. If you no longer can reset the license by yourself, please let us know! 

Best regards,

Ionut

Hi Andrei,

Thank you for your reply but I have reset my license more than 3 times within a year.

Thank you! 

Best,

Eunsuk 

Eunsuk Park We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0002655.

Thank you Andrei!