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Hello, Last year I bought a new laptop and had activated my second Trados Studio 2019 license on it. Sadly, I have had to give back my new computer as it was not working properly. I have now bought another one and I want to be able to use Trados Studio 2019 on it too. I have opened a support request, but I still have questions and I am unable to find answers. I can see that the RWS support team have deactivated my license and that I must reactivate it offline. However, I want to make ABSOLUTELY sure that I will be able to use the license on both devices, because in my account I see:
Users11 * In Use00* Available1* *Extra Activations
Order: 496746 Sold to:
and it seems like I have only one license available, for one machine only. Can you please help me with this? I would really appreciate it.
Thank you
Chiara
removed e-mail address for privacy concerns
[edited by: Elisa Maxim at 8:03 AM (GMT 0) on 4 Mar 2025]
