Cannot get the deactivation certificate to deactivate offline Trados Studio 2021 Freelance Plus on my crashed notebook

Question

I need help to deactivate offline Trados Studio 2021 Freelance Plus on my notebook as it crashed so I cannot retrieve the deactivation certificate.

Paul · Answer

Stefania Allemano 
 Just reset. Use this article ( gateway.rws.com/csm ) and follow the instructions.

Trados Portfolio > 2. Licensing and Installation