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I'm having trouble accessing Trados Studio. I receive the error below even though I have an active license. Please advise.
Ayşe Nur Koç We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0012413.
Anca Stoian | RWS Group
Thank you, Anca. Please note that I do not have access to Gateway, so I’m unable to check the status myself. I’ll be waiting for the relevant email.
Thank you, Anca. Please note that I do not have access to Gateway, so I’m unable to check the status myself. I’ll be waiting for the relevant email.