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Trying to activate Trados Studio 2021 and receiving the following error "could not connect to the activation server check the activation server address". where can I check for the address and resolve this. Thanks.
Trying to activate Trados Studio 2021 and receiving the following error "could not connect to the activation server check the activation server address". where can I check for the address and resolve this. Thanks.
Hello Eitan Sarig
Please try to activate your license offline as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039784
Thank you,
Sorin
I'm aware of the offline activation, but I prefer to do it online since it's a license that is moving around between translators, and I need an easy activation and deactivation method. Thanks.
Hello Eitan Sarig
You can try to add exceptions in the firewall for the following but this doesn`t guarantee that the online activation will work:
License Server: 35.241.0.149
OOS server: 51.68.185.201
Https port 443
"Single-user" licenses are meant to be used by a single user, for your needs (moving the license around between translators) there are Network licenses which are intended exactly for this purpose.
Thank you,
Sorin