Hello Katerina Cizkova 

Try the solution from this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038337

If it doesn`t work send a screenshot with the error message.

Thank you,

Sorin

Hello Sorin, 

thank you for your reply and the article - this is exactly what my pc told me. However, I was unable to download the file from the article as I could not find any attachment to it. Please could you resend the .zip to me here?

Thank you very much.

Katerina

Hello Katerina Cizkova 

I cannot attach it here. The attachment is on the right side of the article, almost at the top.

Thank you,

Sorin

Hello Katerina Cizkova 

I cannot attach it here. The attachment is on the right side of the article, almost at the top.

Thank you,

Sorin

Hello Sorin,

Thank you, I have found the file. I run it and was able to open and set up Studio.

However, now Studio cannot open files for translation. I received this notification: Unexpected exception when getting view part instance of view part Translation Results.

What can I do?

Hello Katerina Cizkova 

Try to reset Studio settings as described in this article: https://sdl.service-now.com/kb?id=kb_article_view&sysparm_article=KB0039270

Also, make sure your data (projects, TMs, etc) is saved locally on your PC and not on shared drive, before opening it again in Studio.

Thank you,
Sorin