Hi Björn Lahrmann 

With the subscription you are always on the latest version (since June 2024 that is Trados 2024). I recommend you use Trados 2024, I cannot guarantee Trados 2022 will also run side by side but you can try.

The 2024 is in your account, activation is done by logging in, details in this article: gateway.rws.com/csm

Kind regards,

Good afternoon, 

I am worried because I cannot open my suscription (Trados 2024), I paid for it last Thusday, October 23 and up to date I cannot work. Could you help me please?

I already tried to open it by signing in with the other email address (midanzag@hotmail.com), and it is still the same.

I am sending you two screenshots.

The first one indicates that my license has expired (in red letters).

The second one, indicates the dates of launching and expiration, (the e-mail).

The problem that I think it could be is that the email (midanzag@hotmail.com) in the second screenshot was created just for receiving another past suscription. That e-mail is no longer useful for me.

The correct e-mail I use for receiving my job from the office is "ocampotrads@hotmail.com". This is very important because otherwise I won't be receiving assignments from my office. Could that be causing trouble?

Thank you very much and I hope to have news from you soon because I need to work on some urgent documents. Greetings, Magdalena

Screenshot 1

Screenshot 2

Good afternoon, 

I am worried because I cannot open my suscription (Trados 2024), I paid for it last Thusday, October 23 and up to date I cannot work. Could you help me please?

I already tried to open it by signing in with the other email address (midanzag@hotmail.com), and it is still the same.

I am sending you two screenshots.

The first one indicates that my license has expired (in red letters).

The second one, indicates the dates of launching and expiration, (the e-mail).

The problem that I think it could be is that the email (midanzag@hotmail.com) in the second screenshot was created just for receiving another past suscription. That e-mail is no longer useful for me.

The correct e-mail I use for receiving my job from the office is "ocampotrads@hotmail.com". This is very important because otherwise I won't be receiving assignments from my office. Could that be causing trouble?

Thank you very much and I hope to have news from you soon because I need to work on some urgent documents. Greetings, Magdalena

Screenshot 1

Screenshot 2

Hi  Magdalena Ocampo Rosales ,

Please create your own post so we can verify your account and license and see how we can help.

We cannot do that from another user's post.

Thank you.

Kind regards,
Anca