Hello Annamária Szabó 

Please add a screenshot of the login window? Do you happen to be part of multiple Cloud accounts?

If you are part of an account with MFA

A solution is to downgrade to the previous version of Trados Studio. So uninstall the current version ( Trados Studio 2024 SR1 (Build 18.1.3.6657) and install Trados Studio 2024 SR1. 

https://downloadcentercdn.sdl.com/TP/Trados/T2024/Studio/CUs/SR1/TradosStudio2024_SR1_6370.zip

Let me know if it works. 

Radu

Hi. We seem to have the same problem right after installing the latest patches Trados Studio 2024 SR1 - 18.1.3.6657, our user, Annick, could not login the cloud-based resources anymore (I guess that's now called Language Weaver!?) as it is asking for multi-factor authentication (MFA or 2FA). Everything else works.

Nowhere have we found where to control the multi-factor authentication on your platforms.

We are stuck as to how to proceed next to get this resolved.

See screenshots. Please advise. Thank you.

Eric Labelle, IT Coordinator.

Hi Eric Labelle ,

Please make a separate post of your issue - we cannot open a case for you from another user's post.

Kind regards,

Anca

Hi Eric Labelle ,

Please make a separate post of your issue - we cannot open a case for you from another user's post.

Kind regards,

Anca