Error during target-based concordance search in server-based TMs (2017 SR1)

Hi,

since we have upgraded to GroupShare 2017 SR1 (from 2014), we have a problem with the target text-based concordance search in our upgraded server TMs. As soon as a user hits F3 after selecting a phrase in the target text, the message window displays the error "An error has occurred while using the translation provider [TM name]. One or mor errors occurred."

Screenshot of GroupShare 2017 SR1 error message window displaying 'An error has occurred while using the translation provider TM name. One or more errors occurred.' with certain details redacted.

This happens for all our server-based TMs. There's no problem with file-based TMs. Concordance search in the source text works fine for server TMs. Re-indexing the TMs and re-computing the statistics didn't help.

Do you have any advice? Thanks very much in advance and best regards,
Oliver



Generated Image Alt-Text
[edited by: RWS Community AI at 6:00 PM (GMT 0) on 14 Nov 2024]
emoji