Cannot delete translation memory from GroupShare 2017

Question

Hi all, 
 I'm trying to delete a translation memory from GroupShare 2017 using the web interface but get the following error message: 
 "Translation Memory was not removed.

Error: System - Value cannot be null. Parameter name: tmId (details: System.ArgumentNullException: Value cannot be null. Parameter name: tmId at Sdl.LanguagePlatform.TranslationMemoryImpl.API.DeleteTranslationMemory(Container container, PersistentObjectToken tmId))" 
 
 I'm hoping that someone from SDL is monitoring this group, but in my experience they're not. So anyone else out there who's seen (and solved) this issue? 
 
 Regards, 
 Henk

Lydia Simplicio · Answer

Hello Henk Hendriks , 
 
I am unable to see at this time if you have a valid (P)SMA or not- if so-please log a support ticket via your SDL account/Support. 
 
If not, maybe the following may help as this would explain being unable to access the memories. 
 
 gateway.sdl.com/.../communityknowledge

Lydia Simplicio · Answer

Hello Henk Hendriks , 
 
I have spoken to a colleague about this and they have suggested checking the organisational tree. 
We ran a small test and found that if the TM is only linked to the resource, you can access the TM and update it, but you are unable to delete the TM. 
Only the direct TM 'owner/admin' is able to do this or assign to a new user. 
 
 docs.sdl.com/.../GUID-5ED349CD-7350-475E-972E-A3BFB46B7BC0

Trados GroupShare > 1. General

Cannot delete translation memory from GroupShare 2017