Cannot work with Asian language TMs

Question

Hi all, 
 Since last week (when I was on holiday) my project managers have been unable to maintain (update/import/export) language pairs that include either Chinese or Japanese in our GroupShare server TMs. File-based TMs created from Studio work fine. It is possible to maintain other language pairs in the same TMs. We're on GS: 14.2.47996.9 - SR1 CU9 . 
 The error I get when running the batch task 'Update Main Translation Memory' is: 
 TranslationProviderThrewException. 
 When exporting a language pair involving Chinese from the web interface I get: 
 The type initializer for 'Sdl.Core.LanguageProcessing.ICU2.WordBoundaryFinder' threw an exception. 
 Recomputing statistics from the web interface produces: 
 Error: System - A strict-hashing TM cannot be downgraded to use legacy hashes (details: System.Exception: A strict-hashing TM cannot be downgraded to use legacy hashes at Sdl.LanguagePlatform.TranslationMemoryImpl.ResourceManager.ChangeTranslationMemory(TranslationMemorySetup setup, List`1 modelCorpusIdList, Boolean& deletedTranslationModel, IProgress`1 progress, CancellationToken cancellationToken) at Sdl.LanguagePlatform.TranslationMemoryImpl.API.ChangeTranslationMemory(Container container, TranslationMemorySetup setup, IProgress`1 progress, CancellationToken cancellationToken)) 
 
 Has anyone else seen this behaviour and found a solution? 
 
 Regards, 
 Henk

Nick Date · Answer

Hi Henk Hendriks , As you are on CU9 you can try replacing the icu.net.dll file by following the steps in this article . If this still doesn't work then you can try the following (at your own risk): Go to C:\Program Files\SDL\SDL Server\TMService Make a backup copy of the Sdl.TMService.Agent.exe.config and TMServiceHost.exe.config files. Open each of the (original) config files in a text editor, and add the following lines to the element of both: Let me know if this helps. Kind regards, Nick

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Cannot work with Asian language TMs