Hi Vincent Roy,

Try the internal server name (or even just use localhost) and make sure you specify https:// if you are using SSL.

If you are still having trouble then open Registry Editor and modify the following two entries (make a backup of the original values first):

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SDL Feedback Service\Parameters

-XX:NewRatio=7 -Xmx1024m -jar "C:\Program Files\SDL\SDL Server\Feedback Service\gs-feedback-service.jar" --spring.profiles.active=std --logging.file="C:\ProgramData\SDL\Service\Logs\gs-feedback-service.log" --server.port=41259 --gs.proxy.location=localhost:41234 --gs-management-service.ribbon.listOfServers=localhost:41234 --translation-memory-service.ribbon.listOfServers=localhost:41235

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SDL Translation Service\Parameters

-XX:NewRatio=7 -Xmx1024m -jar "C:\Program Files\SDL\SDL Server\Translation Service\gs-translation-service.jar" --spring.profiles.active=std --logging.file="C:\ProgramData\SDL\Service\Logs\gs-translation-service.log" --server.port=41258 --gs.proxy.location=localhost:41234 --gs-management-service.ribbon.listOfServers=localhost:41234 --translation-memory-service.ribbon.listOfServers=localhost:41235

You can replace localhost with the fully qualified internal hostname of the application server if you are still having trouble (this may be necessary if your web server is different to the application server).

Let me know if this resolves the issue.

Kind regards,
Nick

Unfortunately, it did not work. The server address is the correct one in the registry (before I changed it to localhost and back to the correct one again), I really think the problem is with the user/password 

Is the user I'm supposed to put in the field a groupshare user or the internal server user (e.g "admin")? I've tried both but still no results. 

You need to put the credentials in of a GroupShare user that has access to the resources that are associated with the projects that you want to create.

I suggest that you create a user called gsadmin that has the Administrator role in the Root Organisation and then add the account as a Server-based Translation Memory Credential... in the GroupShare Console.

Note that, if you are using https-only then you must specify this e.g. https://servername.mydomain.com/

You need to put the credentials in of a GroupShare user that has access to the resources that are associated with the projects that you want to create.

I suggest that you create a user called gsadmin that has the Administrator role in the Root Organisation and then add the account as a Server-based Translation Memory Credential... in the GroupShare Console.

Note that, if you are using https-only then you must specify this e.g. https://servername.mydomain.com/

Must be the sdl magic, it worked! Thank you!