Issue connecting to right server when creating a project

Question

We are using GroupShare with a shared memory stored on the sdl server. I can open Trados fine, and I connect to the correct server. However, if I try to create a project myself, I am asked to sign in again, and the server option I get is wrong and I cannot change this. If I close the sign in window and carry on creating the project and add the correct server later, my colleagues are not able to work on this project...any advice?

Trados Studio sign-in window overlaying project creation screen, with incorrect server URL displayed and no option to change it.

Thanks

Anna

Generated Image Alt-Text
[edited by: Trados AI at 6:50 AM (GMT 0) on 5 Mar 2024]

Thanks 
 Anna

Radu Ciobanu · Answer

Dear Anna, Thank you for posting on communities. Based on what you described it may be that your Studio settings had the same address added twice with both http and https. If this causes problems, the below article should help to remedy this: 
 https://gateway.sdl.com/apex/communityknowledge?articleName=000001417 After your Studio settings are clean again, you can add the right address in place, and it should work fine. Hope this helps Radu

Trados GroupShare > 1. General

Issue connecting to right server when creating a project