Hi Hugo, 

Thank you for writing on our community form. Could you please provide us more details in regards to the issues that you are experiencing? 

On this same note, are you perhaps referring to the GroupShare Cloud? 

Best regards,

Paul 

Hi Paul, yes I forgot to mention that we have GS cloud. It's an old issue, this connection problem, we've had it since we bought the subscription. A couple of months ago, SDL have already taken partially successful steps to improve it, but the issue is far from resolved.

Best regards

Hugo

Hi, we have opened several tickets in the past under various accounts (including our team account 'Vertalingen') for this problem. In this case I just wanted to check whether at that particular time (1 month ago!) anyone out there was experiencing connection problems ...

Hi Hugo,

The specific issue you reffer to was indeed,a general one.
In any case, support will always validate and help clarifying this over cases.

Hope this helps.

Radu