Hello, I’d like to ask where I can see the available TUs while working on GroupShare Cloud. What happens when the TUs limit is exceeded? Thank you kindly!
Hello, I’d like to ask where I can see the available TUs while working on GroupShare Cloud. What happens when the TUs limit is exceeded? Thank you kindly!
Hi Liana Nikolaidis - For GroupShare Cloud you can not see the maximum number of TUs that you are allowed in the website itself. You can check your order in your SDL (RWS) account on oos.sdl.com - under Account - Orders . That should include the number of CALs and TUs you purchased. If you can't find that information or something is not clear, please let us know - post here your OOS Account ID and also GroupShare Cloud Organization name and we can get that info for you. Thank you, Adrian
Hi Liana Nikolaidis - For GroupShare Cloud you can not see the maximum number of TUs that you are allowed in the website itself. You can check your order in your SDL (RWS) account on oos.sdl.com - under Account - Orders . That should include the number of CALs and TUs you purchased. If you can't find that information or something is not clear, please let us know - post here your OOS Account ID and also GroupShare Cloud Organization name and we can get that info for you. Thank you, Adrian
Hi Liana Nikolaidis - I got in touch with our Sales Director and confirmed that GroupShare Cloud is sold with 5Million TUs (and that is maximum). If you require more then that, please reach out to your Sales Account Owner to discuss best options.
Thank you for your feedback Adrian. Can the user update the segments of their TM? What are the options in this case?