Java(TM) Platform SE binary Process consuming (almost) all CPU.

Hi 

We have a case wehre, by no understandable reason, (almost)  all CPU of the Groupshare 2020 SR1 server is used by 2 Java(TM) Platform SE binary processes.

What I'm wandering is, why would GropuShare server need Java and what process task would it need to run in such extent that it consumes all the CPU of the Virtual server.

Did anybody see similar issue and / or 

Do you have any ideas on how this can be tracked / debugged.

Task Manager showing high CPU usage by two Java(TM) Platform SE binary processes at 84.5% and 84.6% respectively.

Task Manager details tab showing Java(TM) Platform SE binary processes running under SVC-TradosGroupShare user with high memory usage.Performance Overview graph displaying a spike in CPU usage to 100% and consistent memory usage over time.



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[edited by: Trados AI at 6:53 AM (GMT 0) on 5 Mar 2024]
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  • Hi Daniel, 

    Thank you for responding to my post and for adding the link.  

    The strange thing is that  this excessive CPU consumption is not regular manifestation but rather occasional. 

    It started to manifest after the upgrade to GS2020 SR1 CU3 (i think) and it then happens approximately with a period of a month or perhaps a month and a half - like some sort of maintenance task or similar.

    The issue really is that the CPU is not "released" until  services or a server are restarted and we don't understand what's triggering it.

    Best regards, 

    Simon

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