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Hello we are getting this error in GroupShare 2020 cu 5, and every time we try to create a Project TM on the server it fails. Any ideas on how to fix it?
Just a small change
[edited by: Rodrigo Vásquez at 5:32 PM (GMT 1) on 27 Sep 2021]
Hello we are getting this error in GroupShare 2020 cu 5, and every time we try to create a Project TM on the server it fails. Any ideas on how to fix it?
Hi Rodrigo, because the error message doesn't provide enough information to suggest the next steps, you should start troubleshooting the issue from the application server (check the GS console and make sure that the database information is correct).
Can you try to create a server TM from Trados Studio? If you are encountering any error message from there as well, can you share the stack trace?
When you try to create the server TM through web interface, can you enable the developer tool (F12) -> Network and then take a screenshot of the calls made when creating the TM.
Alex
