Hello,
Every time we restart our SDL Group Share server, some services do not start automatically even though they are in automatic mode (Delayed Start).
The services are : SDL TM Service Agent, SDL Execution Service, SDL MultiTerm MAtrix Cache Service...
Could you give me a solution because it blocks the users.
Thank you in advance.
Best regards
Dear Laurent,
Thank you for raising this topic in the Trados GroupShare forum.
To better understand the issue you are dealing with, please help us with the following information:
1. What is the Trados GroupShare version you are working on - This KB will help you on retrieving the version number .
2. Since when did this issue started to happen?
3. Are there any error messages found in the Event Viewer, regarding this faulty start of the services?
Looking forward to hearing from you.
Dear Laurent,
Thank you for raising this topic in the Trados GroupShare forum.
To better understand the issue you are dealing with, please help us with the following information:
1. What is the Trados GroupShare version you are working on - This KB will help you on retrieving the version number .
2. Since when did this issue started to happen?
3. Are there any error messages found in the Event Viewer, regarding this faulty start of the services?
Looking forward to hearing from you.
Dear Darius,
I am replying directly by email as I cannot attach my file from the web.
We use version UI: 15.1.4 GS: 15.1.4.5118 - GS 2020 SR1 CU04 of Trados Groupshare installed on 17.06.21.
Attached is the events file.
We have this error at each reboot of the server and this despite having indicated a restart in the recovery of the service in case of failure.
Best regards
Dear Darius,
These are mainly the following services:
SDL Execution Service
SDL Logging Service
SDLTMService Agent
Best regards
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