"You cannot check in the selected files because an error occurred while synchronizing the project": How can I solve this issue?

Question

We originally got this issue from the translator when she was trying to check the translated file in. Then this problem extended to all the files in that project when we tried to check-in the files after Finalisation. It also happened with a single file in a big project a few weeks ago. In neither cases we we able to syncronize again and the project is now stucked. I am adding the xml error. Can anyone give a hint? Thanks a lot, Alessia Fullscreen sdlerror-2022715-11h28m50s.sdlerror.xml Download You cannot check in the selected files because an error occurred while synchronizing the project. System.Xml.Schema.XmlSchemaValidationException, System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 1 15512261 System.Windows.Forms -2146231999 c__DisplayClass1_0.b__0(IJobExecutionContext c) at Sdl.Desktop.Platform.Services.JobRequest.Execute(IJobExecutionContext context) at Sdl.Desktop.Platform.Implementation.Services.JobExecuter.Execute(JobData jobData) at Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message) at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]> Trados Studio Studio16 16.2.12.9338 Microsoft Windows 10 Pro NULL 1040 1252 PC-ALESSIA-10\User 4.0.30319.42000 PC-ALESSIA-10 True 16649428 MB

Lydia Simplicio · Answer

Alessia Nasini Project settings corrupt on server. Therefore, the stored procedure [proj].[GetProjectPackageManifestParts] returns XML with more than one CascadeItem elements in CascadeItemXml. Possible reasons for the corruption are currently unknown. However there are a number of things to try but does require appropriate GS rights 1. Change TM settings in project 2. Perform word count or analyze batch task on the affected file(s) 3. Add the corrupted file(s) again to the project after renaming them 4 Circumvent synchronization Warning : This workaround interferes with synchronization. Close Studio Open the .sdlproj of the problematic project in a text editor Find the element Setting Id="LastSynchronizationTimestamp" Set the number in the element to a high value, e.g. xxxxxxxxxxxxxxxxxx, which corresponds to a time in year 2020: xxxxxxxxxxxxxxxxxx Save your changes Open the project in Studio. You should now be able to check in the file or at least apply above workaround Note : The project will now never receive updates from the server any more. To revert this, you can set the LastSynchronizationTimestamp-Element to a lower number again (e.g. xxxxxxxxxxxxxxxxxx). There is another workaround that require access to the server but I am hopeful any of the 4 may either resolve the issue or help isolate why its happening Hope this helps Lyds

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"You cannot check in the selected files because an error occurred while synchronizing the project": How can I solve this issue?