II have a problem with Groupshare.I should download a package, but when I try to add the server name I received from my customer, I get the following Error message "Impossibile collegarsi al server. Controllare le impostazioni di connessione del server, le connessioni di rete e Internet e verificare che il server sia disponibile". So, I need help... thanks in advance. Ornella
The error message you are seeing may arise from different reasons. I order to track it down, can you provide a screenshot with the error message and expand the stack trace?
What I will need as well, is the Trados Studio version and you can retrieve this information from Help -> About SDL Trados Studio.
The GroupShare server connection can be verified via web browser, can you check that as well and let me know if the GroupShare web page could be accessed?
Looking forward for your feedback.
Alex J.
Hi,I still have the same problem. I can't access the GroupShare web page. I have Trados Studio 2022 Starter version.
The screenshot of the error message is the following. I hope you can help me to find a solution.
Hi,I still have the same problem. I can't access the GroupShare web page. I have Trados Studio 2022 Starter version.
The screenshot of the error message is the following. I hope you can help me to find a solution.
Ornella Giacobone , can you share what error message you encounter when trying to access the GroupShare address from the web browser?
The error message from Trados Studio might be solved if you apply the Solution 3 from the next article:
https://gateway.sdl.com/apex/communityknowledge?articleName=000013566
Looking forward for the web browser screenshot.
Alex J.
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