Error: Trados reverted to first version of the file

Hello everyone!

I haven't found any info on why this happens, so I would love some feedback from you:

  • The translator did everything properly, confirmed all segments and did the "check in" process for the file. However, when the PM went through the "check out" process, the project had reverted to the first version of the file, the one we had immediately after the first 'pre-translate'.

I posted here because I only ever had this issue while working with Trados Groupshare and not with packages. We were able to get the right version of the file by using "get specific version", but it is an issue when less experienced PMs access the file and not immediately realize there is an issue or when proofreaders access the file.

So, is there a known cause for this? And how can we avoid it?

Thanks in advance for all your help.

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  • Hi  ,

    I did saw this behavior in the past with an older version of Trados Studio (Studio 2019 SR2 CU5). The workflow was the following:

    - the file within GroupShare project was translated and checked in. When the second user opens the project on his/her computer there was a notification message "One or more of these files are already checked out. To avoid versioning conflicts, we recommended that you check them in before continuing. Would you like to proceed?", and the window showed the 3 buttons: Yes/No/Cancel - when pressing Yes or No, the result was the same, and the outdated file version was downloaded.

    Trados Studio notification message stating 'One or more of these files are already checked out. To avoid versioning conflicts, we recommend that you check them in before continuing. Would you like to proceed?' with Yes, No (highlighted), and Cancel buttons.

    If the user has this Trados Studio version (Studio 2019 SR2 CU5), then my recommendation will be to update Trados Studio to the latest version in order to avoid this behavior to arise in the future. The latest update (Trados Studio 2019 SR2 CU8) can be downloaded from here: https://downloadcentercdn.sdl.com/TP/Trados/T2019/SR2/CUs/CU8/SDLTradosStudio2019_SR2_CU8_3007.zip .

    I hope this helps.

    Alex J.

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 7:07 AM (GMT 0) on 5 Mar 2024]
Reply
  • Hi  ,

    I did saw this behavior in the past with an older version of Trados Studio (Studio 2019 SR2 CU5). The workflow was the following:

    - the file within GroupShare project was translated and checked in. When the second user opens the project on his/her computer there was a notification message "One or more of these files are already checked out. To avoid versioning conflicts, we recommended that you check them in before continuing. Would you like to proceed?", and the window showed the 3 buttons: Yes/No/Cancel - when pressing Yes or No, the result was the same, and the outdated file version was downloaded.

    Trados Studio notification message stating 'One or more of these files are already checked out. To avoid versioning conflicts, we recommend that you check them in before continuing. Would you like to proceed?' with Yes, No (highlighted), and Cancel buttons.

    If the user has this Trados Studio version (Studio 2019 SR2 CU5), then my recommendation will be to update Trados Studio to the latest version in order to avoid this behavior to arise in the future. The latest update (Trados Studio 2019 SR2 CU8) can be downloaded from here: https://downloadcentercdn.sdl.com/TP/Trados/T2019/SR2/CUs/CU8/SDLTradosStudio2019_SR2_CU8_3007.zip .

    I hope this helps.

    Alex J.

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 7:07 AM (GMT 0) on 5 Mar 2024]
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