Connection issues to TMs in GroupShare

Question

Hello, I have just upgraded to Studio 2022 from Studio 2019 and I can no longer access the TMs in GroupShare. I do have access to the server, but I can't see any of the TMs present. I've been told that this may be because I still have Studio 2019, should I uninstall it (without impacting Studio 2022) or is there something else I can do? 
 Thanks, 
 Anne

Lydia Simplicio · Answer

Hi Anne Brulin I assume you have a successful connection to GroupShare from within your Trados 2022? 
 
 Do you mean that when you browse for the TM's from within Trados, you can see the org structure but no TM listed? 
 Is it just the TM you are struggling to access? What about things like Projects? Are you getting an error? Please can you confirm that you are using a supported GroupShare version that is compatible with Trados 2022: https://gateway.sdl.com/apex/communityknowledge?articleName=000001175 I t maybe that your issue resembles this: https://gateway.sdl.com/apex/communityknowledge?articleName=000003610 
 Thank you in advance for your clarifications Lyds

Trados GroupShare > 1. General

Connection issues to TMs in GroupShare