Trados GroupShare > 1. General

Trouble opening Groupshare project due to "The requested operation cannot be performed on a file with a user-mapped section open"

When I try to open a Groupshare project which has been assigned to me, the process stops and the error message "The requested operation cannot be performed on a file with a user-mapped section open" is shown.

I have tried:

- restarting Studio

- restarting the computer

- resetting the server connection as per https://gateway.sdl.com/apex/communityknowledge?articleName=000014720 (however from what I have understood so far, this could potentially be unrelated to the server connection)

Running Studio 2021 on Windows 10

Fast help much appreciated

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0 Alex Jude 5 months ago

Hi Jens Lindén ,

I can recommend you to repair Trados Studio and also to make sure you have the latest update (Help -> Check for Updates). The latest version is: 16.2.12.9338.

Here you can find details on how to repair Trados Studio: https://gateway.sdl.com/apex/communityknowledge?articleName=000001414 .

Please share the update after you walkthrough the above.

Alex J.
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