Trados GroupShare > 1. General

Cannot connect to GroupShare TM

Juraj Baran 5 months ago

Hi,

We have a problem with:

Groupshare (UI: 15.1.3 GS: 15.1.3.3940 - GS 2020 SR1 CU03)TM

The same symptoms are on:

Trados Studio 2022 SR2 - 17.2.9.18688
Trados Studio 2022 SR1 - 17.1.8.17828

When we make Project from DE to EL we can’t connect GroupShare TM that are under containers STU.

When u make other language combination (so far) all work and runs OK. With AnyTM it works fine (I can see the TMS ins the container STU) -but create a translation package fails…

All was OK on the version Trados 2019 latest.

Please can u address this bug.

Translate

0 Alex Jude 5 months ago

Hi Juraj Baran , I believe the issue is likely related to the Trados GroupShare version installed and the incompatibility with Trados Studio 2022 SR1/SR2.

I can check and I can highlight the possible cause if you can share the Trados GroupShare log files (C:\ProgramData\SDL\Service\Logs) and Trados Studio 2022 log files (C:\Users\%Username%\AppData\Roaming\Trados\Trados Studio\Studio17\logs). Before sharing these files please do try the above mentioned tasks.You can share the files via FTP: https://centralftp.sdl.com/?u=jJ4e&p=mkxr

Alex J.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Juraj Baran 5 months ago in reply to Alex Jude

Thanks Jude. LOGs are uploaded
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate