logged on to GroupShare, but cant connect to termbases, but I can see them

hi

I have a problem connecting to termbases in GroupShare (I have 2 computers with the same licence, it works on one, but not on the other)

Im correctly logged on to the GroupShare server

I can see the GroupShare termbases - but I cant connect to them, and I get a message that the logon is invalid. Does anyone know how to solve that issue?

Project settings window showing termbases with a red error icon and a message box stating 'A connection to MultiTerm Server logs08.sdlproducts.com could not be established. Invalid Login Details.'



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[edited by: RWS Community AI at 11:51 AM (GMT 0) on 14 Mar 2026]
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