>> What do you see in the tab "Infrastructure"?

On the "Servers" tab I see a server which I configured yesterday (perhaps it's configured wrongly, I don't know)

And on the "Containers" tab I see nothing.

Andrew

Your server should contain at least one container.
Make sure this server points to a SQL server instance. The reason I ask is that your server name "gr.....udapp" does not look like the name of a SQL server instance, which should have the format "servername\SQL instance name". This might be your problem.

Walter

Hi Walter,

The DB's name, as shown on the image, is not complete. For security I won't say what the full name is, but GroupShare doesn't show the full name - it does when double-clicked and more details are revealed, but in that summary view it shows only the first X characters.

I know that these details must be correct because GroupShare tests the details provided when adding a server; if I edit the server now and change the username, it tells me that it can't connect unless the correct details are entered.

>> our server should contain at least one container.

That's the impression I got, but there presently isn't one. And that's what I'm trying to do now. Is this a step which you would expect the installer to have taken care of? We installed GroupShare ourselves using SDL's guide.

The specific problem I'm having now is while trying to add a Container, what do I enter in the "Database name" field? It doesn't allow the name of my database (...-db.cloudapp.net) because of the characters it contains.


[Also, I've replaced the graphic in my previous post which contained part of the DB name. Would you mind removing it from your reply for security reasons?]

Hi Walter,

The DB's name, as shown on the image, is not complete. For security I won't say what the full name is, but GroupShare doesn't show the full name - it does when double-clicked and more details are revealed, but in that summary view it shows only the first X characters.

I know that these details must be correct because GroupShare tests the details provided when adding a server; if I edit the server now and change the username, it tells me that it can't connect unless the correct details are entered.

>> our server should contain at least one container.

That's the impression I got, but there presently isn't one. And that's what I'm trying to do now. Is this a step which you would expect the installer to have taken care of? We installed GroupShare ourselves using SDL's guide.

The specific problem I'm having now is while trying to add a Container, what do I enter in the "Database name" field? It doesn't allow the name of my database (...-db.cloudapp.net) because of the characters it contains.


[Also, I've replaced the graphic in my previous post which contained part of the DB name. Would you mind removing it from your reply for security reasons?]

Andrew

I edited the DB name in my post.

When you create a container, the "Database name" is the internal name you want to give to your container (actually the SQL DB name) and not the name of the DB server. The DB server name must be entered into the last field labelled "Database Server" and must match your server name. See this example:

Walter