Problems using groupshare

Question

I have been sent a file to review and I can't check in the reviewed file . I get the following message: The element 'PackageProject' in namespace ' sdl.com/.../2010' has invalid child element 'Users' in namespace ' sdl.com/.../2010' . List of possible elements expected: "LanguageDirections" in namespace '' sdl.com/.../2010' 
 Thank you

Paul · Answer

Hi Pilar, 
 
I'm not familiar with this error, but perhaps you can ask for a project package instead and then even if this has a problem you can unzip it to get at the sdlxliff file and at least work on that and email it back to your customer. 
 
But I think the solution for you with this issue has to be contact your client so they can ask SDL Support to take a look at the problem. 
 
Regards 
 
Paul

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Problems using groupshare