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Passolo 2018 Export Import issue

Burak Karahan

Hi,

We exported the source as a CSV file using customizable text export in Passolo 2018. After modifying the relevant language column, we attempted to import it back, but we encountered the following errors: "cannot read file info" and "unspecified error."

Screenshot of the Passolo 2018 import window showing an error. The file format is 'Customizable Text Exp' with 'Unspecified error' in the progress column. Below, a message reads 'ERROR - Cannot read file info.'

Additionally, we tried converting the CSV to a TXT file and importing it. While we did not receive any errors with the TXT file, no changes were applied.

We look forward for your support.

Regards,

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[edited by: RWS Community AI at 6:40 AM (GMT 1) on 29 Apr 2025]
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