Passolo Machine Translate using LanguageWeaver

Question

Hi, 
 We have a LW licence - TEAM Yearly subscription. 
 I want to use it to translate a project in Passolo Team 2018. 
 I downloaded and installed the "Auto Translation" Add-in - v18.0.178.0 
 I ensured the add-in is loaded. 
 When I setup the Add-in I login using the same user/password credentials as I use to access my LW account via a browser. 
 I used "Edit Settings" to ensure the language pairs I want are enabled. 
 When performing a Pretranslate, I ensure the settings for Pretranslate has the "allow automatic translation" checkbox ticked. 
 When the PT ends, it has not performed a MT, nor has it reported anything in the messages window. 
 Can someone show me where I'm going wrong? 
 Thanks 
 Mark

Achim Herrmann · Answer

I quickly did some tests. First, I was wondering that you installed the Auto-Translation Add-In. Why and how did you do it? The Auto-Translation Add-in is part of the standard installation and no further installation is necessary. I did my tests with v18.0.192.0 which is the latest CU of Passolo 2018. I repeated the settings you described and was able to properly do a pre-translation: 
 
 So if it doesn't work on your end, it might have a different reason. If it still doesn't work, you may need to log a case into our support portal at https://gateway.rws.com/

Passolo > 1. General

Passolo Machine Translate using LanguageWeaver