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Unable to connect MultiTerm and Studio AddIn

Michaela Moosbrugger

Although MT and Studio are installed on my machine. I seem to be unable to connect the relevant addins. I have Passolo 2015 and MT/Studio 2015. Also, when I click on Setup... - nothing happens.
Message for MT:

No supported SDL MultiTerm version is installed on this machine


Message for Studio:

Please install SDL Trados Studio software to use "SDL Trados Studio" addin. If it is already installed, provide the installation directory on addin's settings .xml file

What exactly to I have to enter in this xml? In the first InstallLocation or in both?
<?xml version="1.0" encoding="utf-8" ?>
<TradosStudioSettings>  
  <!-- If Passolo does not find the Trados Studio installation path you can enter it here -->
  <InstallLocation></InstallLocation>
</TradosStudioSettings>
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  • 0
    Screenshots don't show, so here are the messages:
    MT: No supported SDL MultiTerm version is installed on this machine
    Studio: Please install SDL Trados Studio software to use "SDL Trados Studio" addin. If it is already installed, provide the installation directory on addin's settings .xml file
  • 0 in reply to Michaela Moosbrugger
    Hi Michaela,

    Please read below the procedure that should help fix the Studio issue:

    1- Copy the path to the installation folder ie. C:\Program Files\SDL\SDL Trados Studio\Studio2 (or 3 or even 4)
    2- Open the Notepad in Administrator mode (ie. click Start then right click on Notepad then choose Run as Administrator.
    3- Click Open > File.
    4- Fill in the File name field with the path to the Passolo settings file for Studio (ie. C:\Program Files (x86)\SDL\SDL Passolo\SDL Passolo Translator 2015\System\DnTradosStudio) then choose All files (*.*) in the drop down list. Double-click the settings.xml file.
    5- Once the file is open, paste the Studio installation folder hereabove between the tags <InstallLocation> and </InstallLocation> (without space).
    6- Close the file and save the changes

    Then Open Passolo again, and check that the connection with Studio is OK (Tools > Add-Ins, then click the Translation Tab and click Load). A green check should replace the red cross.

    Now for Multiterm:
    You should check that you have the .pai file corresponding to your MT (ie. PAITransMultiTerm.pai) in folder C:\Program Files (x86)\SDL\SDL Passolo\SDL Passolo Translator 2015\System.

    Unfortunately, I could not tell where to get that file from if you do not have it. You should probably look for it in your installation folders on your C:\.

    Hope this helps
    Kind regards,

    Thibaut
  • 0 in reply to Thibaut Devillard
    Thanks - Studio is working now.
    MT still isn't. The only .pai relating to MT I find on the system is already in the above mentioned folder.
  • 0
    Hello Michaela,

    Maybe you ahve reported an problem that was already fixed some months ago. Can you please check and report the exact version you are using. Please activate the AutoUpdate feature in the option and download and install the latest version. This may fix the issue.