Does the Antidote Verifier plugin support the new Antidote 12? I am using Studio 2021 SR2. I have already asked Druide, the makers of Antidote, but they are deferring to RWS for confirming the plugin compatibility, as Trados AppStore is the author of the plugin.
Hi Cylvie Frechette ,
That's a fair question to ask:)
Unfortunately, I can't yet confirm anything as I don't have Antidote 12 installed. I'll check with the developers and see if we can get one for testing.
However, as I have Antidote 11 installed, I can confirm I can use it with the plugin for Studio 2021, no conflicts presented.
Unless there are major changes between Antidote 11 and Antidote 12, I shouldn't expect issues.
But this is yet to be confirmed. Hopefully, there are users who already have Antidote 12 and give more feedback.
Regards,
Oana
Oana Nagy | RWS Group
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Hi Cylvie Frechette ,
That's a fair question to ask:)
Unfortunately, I can't yet confirm anything as I don't have Antidote 12 installed. I'll check with the developers and see if we can get one for testing.
However, as I have Antidote 11 installed, I can confirm I can use it with the plugin for Studio 2021, no conflicts presented.
Unless there are major changes between Antidote 11 and Antidote 12, I shouldn't expect issues.
But this is yet to be confirmed. Hopefully, there are users who already have Antidote 12 and give more feedback.
Regards,
Oana
Oana Nagy | RWS Group
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Thank you, Oana,
Compatibility confirmation with Antidote 12 for all Studio versions using the Antidote Verifier plugin would be also appreciated. I am considering upgrading to Studio 2024, but I have notices some users are also experiencing issues with the plugin and Studio 2024 in other threads. This is an important part of my quality assurance process, and if there are issues, it could prevent me from making any upgrades. My current setup, consisting of Antidote 11 and Studio 2021, is currently working fine.
Hi Oana,
I am currently running Trados 2024 - 18.0.1.2259 on Windows 11 with all of the latest updates.
When I tried to upgrade from Antidote 11 to Antidote 12, it caused an error message every time I tried to run Antidote. I attempted to install the latest plugin and rebooted multiple times, but to no avail. I could not get it working on my workstation.
I have since been in contact with Druide, the company that makes Antidote 12, and I was told they were informed by RWS Support that Antidote 12 works with Trados 2024 for them, but it does not work for me.
I was forced to uninstall Antidote 12 and reinstall Antidote 11, which works properly as it always has with all of the plugins I've used with it (I was not using the latest plugin and it still worked).
Druide is adamant that I work directly with you to resolve this issue, so please advise what the proper procedure is.
Ian Rahn
Hi Oana,
You asked for more feedback, and I gave you mine regarding my unfortunate experience and inability to access Antidote 12 using Trados Studio 2024.
RWS appears to be ignoring this issue.
Many freelance translators in Canada are contractually bound to use Antidote to check the spelling and grammar of their translations prior to delivering them. Accordingly, access to Antidote 12 is not "nice to have" for Trados users in Canada.
Could you please tell me if you have any new information to provide on the status of the Antidote Verifier plug-in?
I cannot put my business at risk by trying to upgrade again if Studio 2024 is not going to work with Antidote and I am unable to fulfil my contractual obligations to my clients.
Please advise at your earliest convenience.
Ian Rahn
Hi Cylvie Frechette , Ian Rahn ,
Apologies for the late reply. I have Antidote12 installed and been trying to recreate issues, however in my case there is no problem with the compatibility with Studio 2024 and I use it daily...
Please can you attach here the log files, so I can pass them along to Development for further investigation?
The logs should be located here:
C:\Users\[USERNAME]\AppData\Roaming\Trados AppStore\AntidoteVerifier\Logs
Thank you,
Oana
Oana Nagy | RWS Group
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Hi Oana,
Could you please provide me with Antidote Verifier version 4.0.2.0?
That is the only version that will now work for me. I have tried dozens of times to remove the Antidote Verifier 4.0.3.3 plugin and it keeps reappearing in my list of Installed plug-ins in Trados 2024.
When I try to install the latest plugin, Trados will not boot up anymore. I have to go in manually and delete the files (AppData\Roaming\Trados\Trados Studio\18\Plugins\) to regain access to Trados 2024.
Trados also crashes when I copy the plugin file directly into the Packages folder (AppData\Roaming\Trados\Trados Studio\18\Plugins\Packages\).
Antidote 12 is unstable on my computer. I reinstalled Anitdote 11 but Trados 2024 will not allow the Antidote Verifier version 4.0.3.3 to be uninstalled. It never disappears from the list of Installed plugins.
I tried a full uninstall and reinstall of Trados 2024 and tried the repair funcion as well.
My hope is that the older Antidote Verifier versoin 4.0.2.0 will get Antidote working again in Trados 2024.
I have tried to drag and drop the zip file of the logs you requested here. I'm not sure whether or not it worked.
Ian Rahn
Hi Oana,
I would really appreciate getting the file Antidote Verifier version 4.0.2.0.
I have lost access to Antidote and won't get it back until I can install the older version of Antidote Verifier.
Ian Rahn
HI Ian Rahn ,
I've sent you a message to support you with the issue.
Regards,
Oana
Oana Nagy | RWS Group
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Hello Oana,
Based on all the information since my fist post, are you able now to confirm full compatibility of the Antidote plugin with Studio? I have since bought a licence for Studio 2024, but I am not installing it until I know for sure it going to work with the Antidote plugin with the new Antidote 12. Current setup is Antidote 11 with Studio 2021.
Cylvie Frechette Oana Nagy is part of QA team and from her light tests has not found reason to think there are incompatibilities.
Lydia Simplicio | RWS Group
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Hi Oana,
I've tried for the past week to reply, but I get this message: "You cannot currently message this user, either you do not have permission or the user is not accepting messages."
I can't reply to your direct message. I tried to reinstall Trados and reconfigure it from scratch. Now I can no longer access MultiTerm (directly or to create term records within Trados 2024) or Antidote, whose plugin will no longer install without causing Trados 2024 to crash.
We are at the point that only someone taking remote control of my computer is going to be able to resolve this issue.
Ian
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