Andrew James Wood 

That app is one that has historically always given us a hard time to keep compatible so without even questioning your post I just double checked.
Using Trados Studio 2022 SR2 - 17.2.9.18688 with app 5.2.0.64 I have it working error free.
I tried it both as the local instance outside of Trados Studio, as well as in client.

Could it be that you have an older version installed?
I would remove your current install and try again 

Looking forward to your findings 

Lyds

Hi Lyds,

I'm definitely running version 5.2.0.64 of the app. I removed it entirely from my computer, restarted the computer then dowloaded and installed it all over again this morning (before submitting my post).

I have a vague recollection of seeing something in the AppStore weekly digest at some point that suggested manually deleting some kind of folder that is usually left over from previous installations of Trados Studio, but I've looked and can't find the relevant post anywhere.

Thanks,

Andrew

Hi Andrew James Wood 

Andrew James Wood said:

I have a vague recollection of seeing something in the AppStore weekly digest at some point that suggested manually deleting some kind of folder that is usually left over from previous installations of Trados Studio, but I've looked and can't find the relevant post anywhere.

Perhaps you can check manually and remove the app from these 3 locations:

%APPDATA%\Trados\Trados Studio\17\Plugins

%LOCALAPPDATA%\Trados\Trados Studio\17\Plugins

c:\ProgramData\Trados\Trados Studio\17\Plugins

Regards,

Oana

Hi Andrew James Wood 

Andrew James Wood said:

I have a vague recollection of seeing something in the AppStore weekly digest at some point that suggested manually deleting some kind of folder that is usually left over from previous installations of Trados Studio, but I've looked and can't find the relevant post anywhere.

Perhaps you can check manually and remove the app from these 3 locations:

%APPDATA%\Trados\Trados Studio\17\Plugins

%LOCALAPPDATA%\Trados\Trados Studio\17\Plugins

c:\ProgramData\Trados\Trados Studio\17\Plugins

Regards,

Oana

Hi Oana,

Success! Thanks very much! I uninstalled Trados Anallyze again then went through those folders and found some rogue Trados Analyze folders and files. After manually deleting them and then reinstalling, it all seems to be working as it should. Thank you!