Trados Analyze not working, error 500, "service is not available"

Hi there,

As this app would be a really helpful resource, I've tried installing and running it several times over the past year or so.

Unfortunately, it has never worked. I consistently get the error message "Trados Analyse service is not available, please make sure the service is running".

I have just tried uninstalling it completely (both from within Trados Studio and via the "Apps & features" settings page in Windows 10 Pro 64 bit) and reinstalling the latest version available in the AppStore, but with no success.

I am running Trados Studio 2022 SR2 - 17.2.9.18688

Is there a fix for my scenario? Perhaps some remnant of an earlier version I need to manually delete?

Thanks,

Andrew

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  • Hello,

    Considering this thread is 10 months old and few answers were provided to solve this issue, let me share with you an alternative to the Trados Analyse add-on.


    Searching the RWS AppStore I came up with Go Analyse. This is a 100% free "add-on for Trados Studio which allows you to perform an analysis of individual, multiple, or even zipped files without having to open them in Trados Studio. You can also assign prices to the different match rates and thereby calculate the translation costs at the same time."

    I've installed and tested it and does what it promises quite simply. You might need a few more clicks than Trados Analyse but it works without bugs with SDL Studio Pro 2022 SR2.

    After installation, Go Analyze will run for 30 days as a trial version with all features enabled. After that, you can either continue working with the free Basic version or purchase the Professional version.
    In the free Basic version, you can only use one translation memory at a time. Apart from that, the Basic version is unlimited in terms of features and time.

    Hope this helps.

    Have a great day!

    emoji
Reply
  • Hello,

    Considering this thread is 10 months old and few answers were provided to solve this issue, let me share with you an alternative to the Trados Analyse add-on.


    Searching the RWS AppStore I came up with Go Analyse. This is a 100% free "add-on for Trados Studio which allows you to perform an analysis of individual, multiple, or even zipped files without having to open them in Trados Studio. You can also assign prices to the different match rates and thereby calculate the translation costs at the same time."

    I've installed and tested it and does what it promises quite simply. You might need a few more clicks than Trados Analyse but it works without bugs with SDL Studio Pro 2022 SR2.

    After installation, Go Analyze will run for 30 days as a trial version with all features enabled. After that, you can either continue working with the free Basic version or purchase the Professional version.
    In the free Basic version, you can only use one translation memory at a time. Apart from that, the Basic version is unlimited in terms of features and time.

    Hope this helps.

    Have a great day!

    emoji
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