DeepL does not work with Trados Studio 2017 + plug-in

Question

I recently installed Trados Studio 2017, DeepL and the corresponding plug-in for DeepL, but no DeepL results are being produced. This is a view of the "Project Settings" screen, after I have selected a translation memory and the DeepL Provider. 
 
 And this is a view of the Editor screen, were the results of the SCB translation memory are visible, but there are no DeepL results and there is no indication that DeepL is working. I would very much appreciate help as soon as possible. Many thanks in advance for your support. Stephane

Paul · Accepted Answer

Stephane Picault 
 Stephane Picault said: It does not seem that this problem is related to the issue you mentioned 
 I think it might be. The 2017 plugin is pretty old and we will have certainly addressed this with the later supported versions. 
 Stephane Picault said: On my DeepL account I can see the authentication key but am wondering what I need to do with it. How is it activated or where does it need to be entered? 
 Once you add DeepL to your settings you will see in the interface a field where your API key goes.

Paul · Answer

Stephane Picault 
 This could be related to this: 
 https://developers.deepl.com/docs/resources/breaking-changes-change-notices/july-2024-deprecation-of-insecure-cipher-suites 
 2017 is so old it could well be impacted by this and we won't be updating that version any more. 
 But just in case... try disabling all your other TM providers and see if you get the results with only DeepL? If you don't then there is probably no solution unless you are a developer and can address the code yourself for 2017?

Paul · Answer

Stephane Picault 
 Stephane Picault said: Could you please explain to me what exactly I should do 
 I don't think you will be able to resolve this with them as long as you are working on old software. The important part of their documentation is this bit: 
 ================= 
 What happens if a user continues to use a deprecated cipher suite? 
 If you continue to use one of the cipher suites we&rsquo;re deprecating, you won&rsquo;t be able to access the DeepL API. This means that, for example, CAT tool plugins would no longer work properly. 
 ================= 
 The Trados 2027 plugin is really too old, and it will not be updated. So this means it falls into the category of being depracated. 
 Stephane Picault said: Would it be easier if I upgraded to the latest version of Trados Studio and then downloaded the DeepL plug-in for this version? 
 Yes... but probably only if you are using a modern version of Windows as well (W10 or W11 for example), or you might fall foul of this same problem there as well. Upgrading will also mean you get a more advanced version of the plugin that in addition to some new features also supports DeepL glossaries (make sure you read the documentation on the appstore for that).

Paul · Answer

Stephane Picault 
 Stephane Picault said: No mention is made of Trados Studio 2017 in these instructions. 
 No surprise... you won't even find an upgrade to 2024 in the store because this path was closed a long time ago. You can only purchase 2024 as a new purchase and this simplifies things for you. Don't deactivate anything related to 2017. Just purchase 2024, install and licence it, and it will run happily alongside 2017. 
 Stephane Picault said: Can you please also inform me about the meaning of "7.0.5.0" in "7.0.5.0 - Trados Studio 2024" - see https://appstore.rws.com/Plugin/24?tab=releases . Does this number refer to the Trados Studio version of the DeepL plug-in version? 
 No, this refers to the version of the plugin. But you won't need to think about that at all. 2024 is integrated to the appstore so you will just go here in Trados Studio:

click on the welcome view 
 click on RWS AppStore in the navigation pane of the welcome view 
 Click on AppStore in the integrated appstore view 
 type deepl into the search 
 select the app shown and click on the small download icon to the right of the number 5 I added (or click the "Install" button on the bottom right) 
 
 You'll be notified when the download is complete (couple of seconds) and you restart Studio. That's it. The integration will ensure you only get the right version of the plugin.

Paul · Answer

Stephane Picault 
 If you use the trial the integration may not work for you as you need to sign in. But you can download from the AppStore and double-click the sdlplugin to install it. 
 the one to select will be obvious after you click on download as it&rsquo;ll say 2024.

RWS AppStore > 2. RWS AppStore Applications

DeepL does not work with Trados Studio 2017 + plug-in