Back in 2015 I wrote an article called “ Good bugs… bad bugs! ” which was all about the unintended positive side effect as a result of computer software not working as intended.  I’d actually forgotten about this article until this weekend as I was pondering my own behaviour in responding to a post in the RWS Community.  In fact it was my wife that got me thinking as I allowed the community thread to frustrate me because I couldn’t understand why some users can’t see reason… my reason!  I had comfortably created two buckets in my mind.. either they are just incapable of understanding and I’m talking... Read the full text.