• State Not Answered
  • Replies 0 replies
  • Subscribers 1 subscriber
  • Views 15 views
  • Users 0 members are here
Options
Related

CAnnot connect to my Cloud Account

Renata Laureano

Good morning, I'm trying to use my Trados 2024 license and cannot connect to my Cloud Account

I have already tried my local representative and the RWS support, and I was told I'm entitled to free licensing and installation support but I need to open a support case first.

This is the message I'm receiving: (thank you for your attention)

Screenshot of a Trados Cloud error message stating 'You are not authorized to access Trados'. Instructions to accept an invitation link sent via email and a recommendation to contact support for help with account configuration are provided.

Generated Image Alt-Text
[edited by: RWS Community AI at 3:24 PM (GMT 0) on 28 Nov 2024]
emoji
Rate translation
×
Suggest better translation
×