Problem with linking Trados Studio to online account

Question

I'm having the same problem linking my Trados Studio to my online account. Could you please help me with this issue? 
 I know I'm not the first to ask a similar question, but I couldn't find an option to add my post to the existing one. 
 Thanks.

Paul · Answer

Sergey Hakobyan 
 What same problem? 
 Have you logged into Trados Studio in the top right?

Paul · Answer

Sergey Hakobyan 
 Sadly I don't have a perfect answer! 
 When you say "Dictionary" I'll assume you mean a "Termbase" that is online. That being the case it'll either be a termbase that is part of GroupShare or Trados Cloud Terminology. I think we have ruled out the cloud as you have made it clear you don't have a cloud account. But I do note that your organisation has GroupShare. So, based on this if you want to be working with a termbase in GroupShare then you need to be logged into GroupShare and you should be prompted for this when you attempt to use such a termbase. It won't be through signing into Trados Studio in the top right as that is for your Cloud account as you have understood. 
 Does this sound about right for your situation?

Paul · Answer

Sergey Hakobyan 
 ok - in that case you do not need to be logged in anywhere. Your dictionary in this case is stored locally to your machine. Normally here - c:\Program Files (x86)\Trados\Trados Studio\Studio18\HunspellDictionaries\ - if you're using Hunspell; or here if you're using Microsoft 365/Office 2016 (click to run) - %AppData%\Microsoft\UProof\. 
 If you are not seeing words you know you have added it might be due to using the Microsoft spellcheck and also working in Trados Studio through a remote desktop session, or maybe virtualised environment? When your windows profile is stored on a server or synced between computers (a roaming profile), the UProof folder that holds Word&rsquo;s custom dictionary can get replaced each time you log on. So if you add new words to Word&rsquo;s dictionary, those changes may not appear in Trados because: 
 
 the profile that Trados loads doesn&rsquo;t include the latest version of CUSTOM.DIC, or 
 the network or RDP session restores an older copy of it. 
 
 So Trados Studio may be reading a different or outdated version of your custom dictionary because the roaming profile overwrites or desynchronises the file. Does that fit the scenario you are in?

Paul · Answer

Sergey Hakobyan 
 Sergey Hakobyan said: What about linking my online account to Trados? Is that possible? 
 You mention your online account a lot, so I better explain briefly what online accounts you could have: 
 
 RWS Account
 
 this is used to place orders, download products, retrieve/reset licences, get support, manage users who share an account with you (if you are an admin on the account)

Trados Cloud
 
 this is essentially a translation tool in the cloud that you can use (if you have the appropriate licence) to be able to translate from anywhere. It syncs with the desktop environment so you can work on the same projects from any location.

Product specific accounts
 
 you might have been added to other solutions, like Trados GroupShare or WorldServer for instance. You can log into these applications to work on projects in Trados Studio or sometimes online.

In a nutshell that's probably it, but none of them support synchronisation of your Trados Studio local dictionary. I think the title of this thread is a bit misleading "Problem with linking Trados Studio to online account" because you don't really have a problem with your online account. Your problem is not being able to use a spell checker that remembers what you have corrected or added to your custom dictionary before.

Paul · Answer

Sergey Hakobyan 
 Having said all of that... you could switch to using Grammarly as your spell checker. That works with Trados Studio (if you have the 2024 version which you do) and also any online editing environment you might translate in. Maybe that's a solution for you? 
 https://www.grammarly.com/

Trados Studio > 2. Cloud Capabilities

Problem with linking Trados Studio to online account