Hello Emmanuelle Gold

Could you please elaborate a bit on not being able to sign in with your SDL ID as before?
Do you receive an error message when trying to log in with your credentials? Can you access your Language Cloud account in the browser, with the same credentials?
https://languagecloud.sdl.com/translation-toolkit/ 

Please see this article on how to get your API key:
https://gateway.sdl.com/apex/communityknowledge?articleName=000003507

Let us know if it solved the issue.

Best wishes,
Greta

It seems to me that SDL Language Cloud is offline. I cannot sign in using my SDL ID or using the API key, and the page https://languagecloud.sdl.com/translation-toolkit/ doesn't want to load either.

Hello Sonny Wouters Emmanuelle Gold ,

Our servers were temporarily down but the issue should have been fixed by now.

Please close Studio and your browser- and then reopen (you may need to clear the cache) and now you should be able to log back in using your normal log in details.

Can confirm, thanks!

Yes, all works now. Thank you.

Thanks for your message too, Sonny.

Thank you for your message. I ran updates and a Norton full security scan on my computer as well as running an update I noticed within Studio 2019 which I thought could help. But I could still not access the SDL Language Cloud Machine Translation. I also tried to do what you said to no effect and suddenly it worked. 

I later saw two messages saying that there was a problem within SDL and that it has been fixed. And indeed I could access the Machine Translation.

I was very impressed with all the messages and the speed of response.

I do not use Studio very often and I am easily thrown. Will try to use it more often.

Thanks again.