Every time I close SDL Trados Studio 2019, I am also signed out of Language Could (SDL ID and password). I have to sign in again with both userid and password. Previously, this information was stored, and I didn't have to do this, I was automatically signed in with my SDL ID and password when I opened the program. It is irritating having to retrieve the password again every time. Is there any way of saving the SDL ID and password?
Hello Katherine Stuart ,
Studio doesn't actually save any of your passwords- this is done via your browser.
Normally when you log into a site (for the first time) that requires a 'login' your browser will ask you whether you want to save the password or not- and gives you two options- Never and Yes.
Its possible that you may have inadvertently changed the settings or answer NO to the password save option.
Please check your browser settings- (example here from Chrome)
You may need to clear you cookies and browser cache in order to get Autofill to work again.
Lydia Simplicio | RWS Group
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