Cannot access the SDL Language Cloud nor my own termbases

Dear SDL support, 

I am having an issue, after updating Trados 2019 to the new Service Release 2, 

I cannot access the SDL Language Cloud, nor my own termbases. I am properly logged in. 

Even after following all of the suggestions given in this thread:
https://community.sdl.com/product-groups/translationproductivity/f/sdl_language_cloud/20918/after-update-trados-studio-2019-i-am-not-able-to-install-and-use-language-cloud 

Still I cannot access it, though I have a valid SDL Language Cloud Tentant ID.

Any suggestions? 

Thank you.

Error message in Trados Studio's Termbase Viewer stating 'SDL Language Cloud You do not have the required permissions to access this resource.'



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[edited by: Trados AI at 5:33 AM (GMT 0) on 5 Mar 2024]
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