SDL Trados MultiTerm does not work

Question

Hello, since several months my Termbase often fails to work properly. Errors when adding a new term, frequent blockages on the fly, existing terms that just do not show up in the 
 Results Window, failure by adding new term on the fly are the most common errors. At the moment, for instance, it just can't help my translation task when I need it so much! 
 Anyone can help me please and explain why this happens and how can I solve this problem. It is causing real trouble and I do not want to keep an useless termbase! 
 I have got Trados 2019 but Multiterm is still 2014... 
 Best Regards, Maria

Francesca Zanette · Answer

Hello 
 Same for me. I have raised this concern several times with the online chat, and I was asked to reinstall the program, which I did, but this did not solve the problem. 
 Very often a term that I know is in my databse does not appear in the terminology suggestion window, and when I try to insert a new term, I get the message "Term already exists". 
 Can you please help? This is very frustrating. 
 Francesca

Trados Studio > 4. Machine Translation

SDL Trados MultiTerm does not work

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