Hallo,
habe erneut Probleme mit Language Cloud Anbindung Trados 2120 Professional. Keine Verbindung aus dem Programm möglich, auch ein direktes Einloggen wird unterbunden.
Nach meiner ersten Reklamation, kam Bewegung beim Supportteam. Ich werte das als Schikane, da mir ein nagelneues Programm angeboten wurde, dass im Betrieb versagt. Erwartet wird wohl an dieser Stelle einen Abschluß von Supportvertrag?
Warte auf Rückmeldung.
BG
A. Folz
Hello Alide Folz ,
It appears that the original issue was down to the browser.
It would be good to know which browser (and version) that you are using.
Also I would most definitely make sure that Studio is also added to your AntiVirus exceptions list to make sure there isn't an issue here.
Could you also please let us now the exact version of Studio you are running please- Help- About Studio.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Alide Folz ,
It appears that the original issue was down to the browser.
It would be good to know which browser (and version) that you are using.
Also I would most definitely make sure that Studio is also added to your AntiVirus exceptions list to make sure there isn't an issue here.
Could you also please let us now the exact version of Studio you are running please- Help- About Studio.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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