Still no access to paid-for Machine Translation Cloud account

Question

Sorry to bang on about this, but 6 days after first raising it, the problem has not gone away: AnyTM) to add your translation memory.' with an OK button." /> The language pair in question is Italian > English. 
 I am told the problem is that my subscription expired on 4th March, but my bank statement shows that SDL debited the subscription fee on 4th March as usual: 
 [SDL SUPPORT removed credit card statement screenshot due to security concerns as this is a public forum] 
 Is anybody willing to help me with this? 
 Many thanks!

Christy Carda · Answer

Hi Geoffrey, 
 Per your other post, we have this resolved for you. Please let us know if it is working. 
 Thanks, 
 Christy

Trados Studio > 4. Machine Translation

Still no access to paid-for Machine Translation Cloud account

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